Heavy Metal provides a Lifetime warranty on our products to be free from manufacture and material defect for as long as the original purchaser owns the vehicle. Warranty is only valid on the products within the kit* and do not extend to the rest of the vehicle or surrounding parts. Lifetime Warranty is non-transferable and proof of purchase may be requested upon redemption of warranty privileges. Purchaser will be responsible for all costs of removing the defective part from the vehicle, costs for postage to return the item, and any reinstallation costs.
*Certain items in the kit are not covered with the Heavy Metal Lifetime Warranty which includes, but is not limited to: washers, nuts, bolts, bushings, ball joints, and any other item prone to natural wear and tear over time. These items are covered with a Heavy Metal 90 Day Limited Warranty. For a list of products, Click Here.
Upon receipt of the item, Heavy Metal will be liable for either repair or replacement of the part at their option along with shipping the repaired or replacement item back to the original purchaser. Items replaced will be matched as similarly to the item returned as best as possible. Heavy Metal reserves the right to make changes to the material, design, and specifications of the replacement item without prior notice.
The Lifetime Warranty does not cover cosmetic damages or any product that has been: altered, abused, installed on a different application (other than what it was advertised for), installed incorrectly, or used in any racing/competition applications. If the replacement item is needed before the defective item is shipped back, the purchaser must leave a deposit for the full purchase price which will be refunded once the defective item is returned and deemed warrantable.
To make a claim under this warranty, purchaser must contact us by through our contact us form or email: firstname.lastname@example.org Please note that we respond to any and all messages within 1 full business day.